Guarantees

CTG includes several guarantees with your services, covering all aspects of your Channel’s performance.

Uptime Guarantee

Expanding your content’s availability is the primary justification for adding distribution channels – which means your content needs to be accessible through your new app(s) 24/7/365. And since CTG hosts and services the apps we build for you, each app comes with a 99.9% uptime guarantee and includes a moneyback policy in the unlikely event of a service outage.

Acceptance Guarantee

From Netflix to Hulu, every app on every platform underwent a submission process to get there. CTG will architect, build, and submit your app(s) to the appropriate app store for a given platform. However, each platform imposes content acceptance policies outside of our control. In the event your app is rejected by a given app store for any reason, CTG will refund your development fees.